Upon arriving the building is huge with the sign stuck in the bushes . I was on time a half hour early to do paperwork , never got past that as the check in person Penny had a condescending attitude , and apparently I am not the only one who has had that problem from the online reviews . I changed my mind and walked out for 2 reasons one was how I was treated by the check in person , she would not even tell where the bathroom was after driving over an hour . Second reason was many bad reviews about this place but I realize there are 2 sides to everystory . However the parking lot was completely empty as well as the waiting room with over 40 seats . Not one other person was there . Adding up the experience I had , I think a lot of the reviews are truthful when the place of that size is empty . I have MRI 's and evaluations prior both times I was told , quote if you want to waste 1000's of $$ on hocus pocus "laser" go ahead , the worst part was I was there to be evaluated and yet NO XRAYS were to take place , how can they know what is going on with out XRAYS to look at . THank you Penny for being rude , I was about to make a huge mistake . This is not sour grapes , it was my lucky day .